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You see it more and more on websites, after a few seconds on the site, a small chat window at the bottom of the image. Therein asks a technician if he or she is the visitor somewhere can help. Usually the first question is automated and as soon as you as a visitor a question, the employee gets this message on his or her screen and begins to answer.

Most of these tools are SaaS (software-as-a-service) plugins which must be paid for. Live Helper Chat is an open source support chat program that you are free to use and on a private server space can host.

Live Helper Chat is a free support chat program for website owners. This free tool makes it possible to use the chat with visitors in conversation.

After installation of the widget on your site visitors can get a chat box in the screen when they visit your website. All of the questions that visitors are there set in a central inside of the Live Helper Chat desktop - or web-based client. The support staff within your organization, through this way, direct live support.

By a live support chat application like Live Helper Chat, you can make as a website owner is the customer satisfaction and conversion on the site increase.

The chat feature for visitors is adjusted for the device that a site is visited. The application is also for use on tablets and smartphones. The effect of this is something else because the screen of these devices is much smaller. Live Helper Chat can be, therefore, on mobile devices be opened in a new window.

Live Helper Chat has the following features:

  • free live support chat software,
  • website visitors via online chat support,
  • available under an open source license,
  • install plugins for extra functionality,
  • works with MySQL or PostgreSQL database,
  • web-based and desktop clients are available,
  • supports multiple domains including http, https and subdomains,
  • a choice of five different positions for the widget,
  • see what the user sees with the help of screenshots,
  • the online behavior of the website visitors to follow,
  • custom view for smartphone and tablet,
  • upload files and move them with drag & drop,
  • chat window is also available as a Chrome extension,
  • desktop client available for Linux, Mac and Windows.

Live Helper Chat screenshots

screenshot-Live Helper Chat-1
screenshot-Live Helper Chat-2

You can free download Live Helper Chat and safe install the latest trial or new full version for Windows 10 (x32, 64 bit, 86) from the official site.

Devices: Desktop PC, Laptop (ASUS, HP, DELL, Acer, Lenovo, MSI), Ultrabook

OS: Professional, Enterprise, Education, Home Edition, versions: 1507, 1511, 1607, 1703, 1709, 1803, 1809 - Overview features and capabilities software, apps for Windows 10
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